The Office Sales Manager is responsible for driving sales performance, growing policy numbers, and managing a team of field agents and office sales staff. The role focuses on meeting monthly sales targets, ensuring strong client service and improving persistency.

Sales Leadership
– Recruit, lead and motivate the branch’s sales team (office & field agents).
– Set daily, weekly, and monthly sales targets and monitor performance.
– Conduct morning sales briefings and end-of-day performance reviews

Sales Growth & Targets
– Achieve branch monthly sales targets for new business
– Grow the branch footprint through activations, door-to-door campaigns, and marketing drives.
– Identify new market opportunities

Staff Management
– Recruit, onboard, and train new field agents.
– Monitor productivity, attendance, and accountability.
– Conduct weekly individual performance reviews and coaching sessions.
– Ensure compliance with Covision sales processes, ethical guidelines, and FSCA expectations.

Client Service & Retention
– Oversee walk-in client services

Branch Operations
– Ensure the branch is fully staffed and presentable.
– Assist with office reporting (daily sales reports, weekly summaries, monthly performance).

Minimum Requirements
– Matric (Grade 12)
– Minimum 3 years sales management experience (insurance or funeral industry preferred).
– Strong leadership and team management skills.
– Valid driver’s licence and own car (advantage, but not mandatory).
– Ability to work under pressure and meet targets.
– Knowledge of funeral operations or insurance sales will be a strong advantage.
– Excellent communication skills in English + local languages.